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Our Guests Are Our Top Priority

Horseshoe Bay Resort takes this matter very seriously and is following public health authorities' guidance.  We follow CDC guidelines and focus on appropriate cleaning and disinfecting protocols.  The safety and wellbeing of our guests and employees is of paramount importance.  In response to coronavirus COVID-19, Horseshoe Bay Resort is reinforcing recommended measures on appropriate hygiene standards and following the guidance of the CDC and WHO, applicable guidelines of the global and local health authorities, and taking relevant health and safety measures.  The chemicals used by the Hotel are disinfectant cleaning products.  In addition, we have daily cleaning procedures for all parts of the Resort that addresses general cleanliness and disinfection. 
What are Horseshoe Bay Resort's procedures and policies are related to Coronavirus? 
We take this matter very seriously and are following public health authorities' guidance, specifically CDC guidelines regarding appropriate cleaning and disinfecting protocols. The safety and wellbeing of our guests and employees is of paramount importance. We are reinforcing recommended measures on appropriate hygiene standards and following the guidance of the CDC and WHO, applicable guidelines of the global and local health authorities, and taking relevant health and safety measures. 

What precautions does Horseshoe Bay Resort take?
Our cleaning team has been briefed and trained on proper cleaning procedures to ensure the prevention of the COVID-19 virus. We clean our public facilities more frequently than recommended by CDC guidelines. We use Benefect D-Con cleaners, which is a hospital grade disinfectant spray that kills over 99.99% of bacteria in only 30 seconds and offer more than a dozen hand-sanitizer stations for use throughout our resort.
 
What can I do to prevent being infected by the COVID-19 virus?
Your everyday actions will help stop the spreading of this disease. This includes washing your hands with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer (when not visibly soiled); covering your mouth and nose with a tissue when coughing or sneezing and disposing of your used tissue in the waste basket; coughing or sneezing into elbow or upper sleeve if a tissue is not available; not touching your eyes, nose and mouth with unwashed hands; avoiding personal contact with sick people such as kissing, sharing cups or eating utensils.

What are the symptoms of COVID-19?
Symptoms include fever, coughing and shortness of breath.
 
What should I do if I suspect I have COVID-19?
If you suspect exposure to COVID-19 or display symptoms while you are visiting us, seek medical treatment immediately. If you are near Horseshoe Bar Resort, we are located 5 minutes from the Baylor, Scott & White Medical Clinic and 15 minutes from the Baylor, Scott & White Medical Center. Additionally, we are within 25 minutes of 10 medical clinic and urgent care locations and the Seton Medical Center.

Closest Medical Centers & Clinics:
Horseshoe Bay Resort
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Email: [email protected]
  |  https://hsbresort.com/
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